About the Role
Customer Billing Voice
As a Customer Billing Voice Associate, you will handle inbound calls and assist telecom customers with their billing queries and resolutions. You will leverage your communication skills and BPO experience to deliver a positive customer experience while working in a fast-paced environment.
Requirements
Educational Qualifications:
Any Graduate / Undergraduate
Work Experience:
Less than 2 years: U1 Level (Minimum 6 months in Customer Service in an international BPO)
More than 2 years: U2 Level (Minimum 18 months of international BPO customer service experience)
Skills and Abilities:
Ability to handle basic customer queries related to telecom billing
Expertise in customer issue resolution
Communication Skills:
Excellent verbal and written communication
Strong interpersonal and comprehension skills
Computer Proficiency:
Basic computer knowledge
Work Shift:
Willingness to work in US shifts
About the Company
AMF Synergy Vision is a trusted business consulting and career solutions firm dedicated to empowering individuals and organizations to achieve their professional goals. As a strategic recruitment partner for leading global corporations, we specialize in sourcing, mentoring, and placing candidates in impactful customer service and technical support roles.
With a mission to bridge the gap between industry needs and workforce readiness, we focus on providing career counseling, job placement services, and professional training across business consulting, multimedia, and emerging technologies. Our commitment is to enable job seekers to unlock their full potential, while delivering top talent to businesses seeking excellence in their workforce.
Synergy in Action, Vision for Excellence — that’s what we stand for at AMF Synergy Vision.