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Customer Support Associate - Voice

Mumbai, Maharashtra, India

Job Type

Full Time

Workspace

On-Site

About the Role

AMF Synergy Vision is hiring Customer Support Executives for a dynamic voice process. This role requires handling customer interactions with exceptional communication skills.

Requirements

Location: Chandivali, Mumbai (Work From Office)

Job Type: Full-time

Expected Start Date: Immediate


Job Description:

AMF Synergy Vision is hiring Customer Support Executives for a dynamic voice process. This role requires handling customer interactions with exceptional communication skills.


Key Responsibilities:

  • Manage inbound/outbound customer calls professionally.

  • Resolve queries efficiently while maintaining Versant Level 5 English proficiency.

  • Adhere to 24/7 shift timings (for males) or 7 AM to 10 PM (for females).


Requirements:

Education: Any Graduate or 10+2+3 Diploma✔ Experience:

  • 6-12 months: ₹2,94,000 LPA (₹22,500 in-hand)

  • 12+ months: ₹3,42,500 LPA (₹26,300 in-hand)✔ Skills:

  • Versant Level 5 English certification (or equivalent proficiency)

  • Strong customer service orientation✔ Assessment: Voice & Written Versant test + Typing Test


Work Details:

  • Training: 20-25 days (paid)

  • Shift:

    • Male: 24/7 rotational

    • Female: 7 AM to 10 PM

  • Week Off: 2 rotational days off per week

About the Company

At AMF Synergy Vision, we are driven by a mission to empower individuals through cutting-edge learning programs and high-impact career pathways. As a leader in virtual education and career transformation, we specialize in delivering Job Readiness Programs that bridge the gap between skill development and real-world employment across the BPO, KPO, and customer service sectors.

With a commitment to professional growth, operational excellence, and customer-centric services, AMF Synergy Vision supports learners and professionals alike in building successful global careers. Join our dynamic team and be part of a company that believes in skills, service, and synergy.

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