About the Role
AMF Synergy Vision is hiring Customer Support Executives for an exciting Sports Process. This is a non-voice role where you will resolve customer queries via email and chat, ensuring a seamless experience for sports enthusiasts.
Requirements
Location: Electronic City Phase 2, Bangalore (Work From Office)
Job Type: Full-time
Job Description:
AMF Synergy Vision is hiring Customer Support Executives for an exciting Sports Process. This is a non-voice role where you will resolve customer queries via email and chat, ensuring a seamless experience for sports enthusiasts.
Key Responsibilities:
Handle customer queries related to sports services via email and chat.
Provide accurate and timely resolutions while maintaining 85%+ accuracy in written responses.
Follow predefined processes to ensure customer satisfaction.
Adhere to fixed day shifts with a rotational week off (2 days).
Maintain a typing speed of 30 WPM with 85% accuracy.
Requirements:
✔ Education: Under-Graduate, Graduate, or Postgraduate.
✔ Experience: 0 months to 2 years (Freshers welcome).
✔ Skills:
Excellent written communication in English.
Basic knowledge of customer support roles and responsibilities.
Ability to handle scenario-based queries (training provided).
✔ Shift: Fixed day shift (details provided during onboarding).
Interview Process:
RMG Screening (Resume and eligibility check).
Written Non-Voice Versant Test (Typing speed: 30 WPM, 85% accuracy).
Manual Written Test (Scenario-based evaluation).
Operations Round (Final assessment).
Salary Structure (Annual CTC):
Freshers: ₹2.7 LPA
Experienced (up to 2 years): ₹3.2 LPA
About the Company
At AMF Synergy Vision, we are driven by a mission to empower individuals through cutting-edge learning programs and high-impact career pathways. As a leader in virtual education and career transformation, we specialize in delivering Job Readiness Programs that bridge the gap between skill development and real-world employment across the BPO, KPO, and customer service sectors.
With a commitment to professional growth, operational excellence, and customer-centric services, AMF Synergy Vision supports learners and professionals alike in building successful global careers. Join our dynamic team and be part of a company that believes in skills, service, and synergy.