About the Role
AMF Synergy Vision is hiring Multilingual Customer Support Executives for a leading Healthcare Project. This role involves providing exceptional patient support via calls and emails in English + one regional language (Gujarati/Marathi/Assamese/Bengali/Hindi).
Requirements
Location: Bangalore (Work From Office)
Job Type: Full-time, Permanent
Job Description:
AMF Synergy Vision is hiring Multilingual Customer Support Executives for a leading Healthcare Project. This role involves providing exceptional patient support via calls and emails in English + one regional language (Gujarati/Marathi/Assamese/Bengali/Hindi).
Key Responsibilities:
Handle inbound/outbound calls and emails to assist patients with appointment bookings, enquiries, and healthcare support.
Ensure 100% accurate documentation of patient details in relevant tools.
Maintain quality, AHT (Average Handling Time), and process compliance.
Adapt to 24/7 rotational shifts (for males) or day shifts (6 AM–8 PM for females) with 1 rotational day off weekly.
Stay updated on medical terminology (training provided) and process changes.
Requirements:
✔ Education: HSC (12th pass)/Diploma/Graduate/Postgraduate.
✔ Languages: Fluent in English + one regional language (Gujarati/Marathi/Assamese/Bengali/Hindi).
✔ Skills:
Neutral Indian accent & exceptional phone etiquette.
Strong customer service, active listening, and attention to detail.
Ability to build rapport with patients and work in a team.✔ Shift Flexibility:
Male Candidates: 24/7 rotational shifts (any 9 hours).
Female Candidates: Day shifts (6 AM–8 PM, any 9 hours).
Salary Structure (Annual CTC):
Language Combination | Fresher (₹) | 6–12 Months Exp (₹) |
English + Hindi | 2,40,000 | 2,70,000 |
English + Assamese | 2,80,000 | 3,20,000 |
English + Bengali | 2,80,000 | 3,20,000 |
English + Gujarati | 2,80,000 | 3,20,000 |
English + Marathi | 2,80,000 | 3,20,000 |
Work Details:
Location: Electronic City Phase II, Bangalore – 560100.
Training: Comprehensive onboarding provided.
Employment Type: Permanent.
About the Company
At AMF Synergy Vision, we are driven by a mission to empower individuals through cutting-edge learning programs and high-impact career pathways. As a leader in virtual education and career transformation, we specialize in delivering Job Readiness Programs that bridge the gap between skill development and real-world employment across the BPO, KPO, and customer service sectors.
With a commitment to professional growth, operational excellence, and customer-centric services, AMF Synergy Vision supports learners and professionals alike in building successful global careers. Join our dynamic team and be part of a company that believes in skills, service, and synergy.